TIMETABLE
Reception 9:00-12:30 – 14:30-19:30
From 12:30 to 14:30, for new guests, it is not allowed to enter the campsite with van/caravans.
Big gate from 7am to 10pm, pedestrian gate code 126E to enter, blue button on photocell to exit.
Check-in for pitches is not allowed before 11:00, for bungalows and apartments it is from 16:00.
Check out within 10:30.
In respect of the campers adjacent to the dishwashing sinks, we kindly ask you not to wash dishes and pans before 9:00 in the morning.
INFO
Free WI-FI CLIENTI-QUAI password 123PROVA
Bicycle, canoe and sup rental. (we recommend to book in advance).
WASTE SORTING;
IT IS STRICTLY FORBIDDEN NOT TO SORT THE WASTE;
plastic, yellow bin;
glass and cans,green bin;
paper blue bin,
unsorted black bin
wet brown bin.
The containers are located outside the campsite, the black waste container is locked, it is necessary to collect the key hanging on the reception door every time it is to be used, and put it away immediately after use.
GUESTS
Visitors are only admitted on foot, from 9.00 a.m. to 21.00 p.m. Their car must be parked outside the campsite. The visitors must hand in their documents on arrival and pay the camping tariffs if they stay longer than one hour. The access from visitors is permitted ONLY in middle and low season, but please check with the reception staff if it is possible.
It is mandatory to maintain a pace of 10km/h with cars, entering, leaving and inside the campsite
DOG REGULATIONS
- Dogs must always be kept on a leash
- Dogs are not allowed on the beach or in the sanitary facilities
- Dogs are only allowed to enter the lake from the end of the beach (where the canoes are) and from the stone steps you can find in the middle and at the end of the campsite, always respecting people and adjacent pitches
- It is compulsory to pick up one’s own dog droppings and throw them in the appropriate containers.
CAMPING RULES
- Everybody who enters or stays in the campsite has to be registered at the reception.On arrival, guests, will provide an identity document, their vehicle’s number plate and sign the Arrival Declaration. Signing you accept these regulation. Minors are only accepted if staying with an adult who is legally responsible for them.
- Access for new customers is NOT allowed from 12:30 to 14:30 (reception closed) and entry will only be allowed for already registered customers.
It is kindly requested to leave the passage free and therefore park the vehicles at the roadside. - Pitches, Bungalow and apartments must be vacated by 10.30 a.m.; on the day of departure.
- Cars can drive to the pitch and stay on or around it only for the time strictly necessary to charge/discharge. After then they must be parked in the parking area. We remind guests that the speed limit inside the campsite is 10 Km/h
- Under no circumstances may cars, tents, chairs or deckchairs be permitted to stay on the free pitches that they are not their owns
- Visitors are only admitted on foot, from 9.00 a.m. to 21.00 p.m. Their car must be parked outside the campsite. The visitors must hand in their documents on arrival and pay the camping tariffs if they stay longer than one hour. The access from visitors is permitted ONLY in middle and low season, but please check with the reception staff if it is possible.
- Parents are directly responsible for their children’s behaviour, who must be always watched and accompanied to the toilets, the lake and the playground where children must be accompanied and supervised by their parents.
- Dogs must have a medical pass and must be kept on a lead at all times. No dogs are allowed in the showers/toilets, in the lake.
It is compulsory to collect your dog’s droppings and throw them in the containers located outside the campsite.
Dogs are only allowed to bathe on the beach (ask the staff). - Please use the rubbish skips close to the entrance to dispose of household waste, paper, plastic and glass.It is forbidden to leave rubbish outside the provided containers
- We strongly advise boat owners to follow the navigation rules (hanged at the each pier) so to avoid unpleasant situation.
- The management declines all responsability for boats moored to the buoys or to the piers.
- Each guest must take care of his/her own valuables. The management declines every responsability for losses or for damages caused by bad weather or act of God.
- The Management is not responsible for objects left in tents, caravans, bungalows or apartments and declines all responsibility for damage caused by bad weather or force majeure. The objects found must be handed over to the Management who will keep them available to the owners.
- It is absolutely forbidden::
◦ Digging holes in the ground
◦ Damage plants and flowers in any way
◦ Hang ropes and awnings from trees
◦ Tampering with commonly used equipment
◦ Leave rubbish outside the appropriate containers
◦ Empty the chemical toilets in the bathrooms for common use. In particular, it is forbidden to pour hot or soapy water at the base of the plants.
◦ Wash dishes and linen outside the special sinks. - It is advisable not to waste water and to use biodegradable detergents.
- The use of the grill is allowed as long as it does not damage the trees or the lawn and the smoke does not disturb.
- The Management is available for any clarification, information or help that can make your stay pleasant and peaceful.
- BOATS AND BUOYS
We accept boats with a maximum weight of 1 tonne. It is forbidden to exchange and transfer mooring buoys to others. Buoys are allowed to moor only one unit. The assignee of the buoy who intends to renounce the assignment must notify the management of the campsite. The management of the campsite has the right to change the buoy number assigned for particular weather conditions, safety reasons or other. The rates for renting the buoy are part of the campsite’s price list. The duration of the assignment is calculated per night. The boats must be moored with suitable ropes, owned by the boater and whose efficiency and adequacy he is solely responsible for. In the event of any damage, the responsible user shall provide compensation caused to the landing facilities, buoys or otherwise. The management of the campsite is not responsible for any theft in the moored boats. In the water it is not allowed to place your own buoys or other floating objects. The user is also responsible for the behavior of his family and guests. The maneuvers of approach, removal and landing at the shore must always take place respecting the good rules of navigation and at speed of only gear inserted up to 100 meters perpendicular to the coast. Children under 16 years of age are not permitted by law to drive any type of motor boat.
BOOKING CONDITIONS
Reservations, across Europe, are based on accommodation contracts binding for both parties and are not dependent on weather conditions or personal reasons.
[1 ] Reservations without written confirmation are not valid
Reservations are valid only with our written confirmation via email.
Any changes to the booking are only valid with our written confirmation.
[2 ] Reservation details are binding
Compliance with the number of people, the period of stay and the total dimensions of the camper, caravan or tent indicated in the booking is essential. Otherwise, the Management reserves the right to consider the reservation invalid, without refund of the deposit. The total length must be indicated correctly, including drawbars, bike racks or roof racks.
Reservations are strictly personal and non-transferable.
[3] Check-in and check-out times are binding
Check-in is allowed from 11:00 am for the pitches, and from 4:00 pm for the bungalows and check-out must take place by 10:30 am. Entry into the campsite with your own vehicles is not permitted from 12.30 pm to 2.30 pm.
[ 4 ] Validity of reservations
The pitch is reserved from 10.30am to 7pm. After this time, the customer will be considered a renouncer (no show). The management reserves the right to assign the pitch to others, unless prior telephone communication is given (0039 030 9821610) and written confirmation.
[ 5 ] Number of the assigned pitch
By confirming your booking, the campsite ensures the availability of a pitch. Due to organizational problems, force majeure events or other circumstances beyond the management’s control, the pitch number will never be expressly indicated, but only the area will be indicated.
[ 6 ] Visitors and extra overnight guests
There are two categories: day visitors and extra overnight guests.
Daily visitors are not allowed, even for very short visits, without exceptions during the entire month of JULY and the entire month of AUGUST.
However, they are admitted, upon request and availability, during the remaining months of opening of the campsite (– visitors are obliged to present an identity document and pay the required fee; in case of failure to register, the cost of visitors will be charged to you;
– the stay of daily visitors is permitted from 10.00 to 19.00;
– visitors are required to respect the camping regulations.)
Extra overnight guests must be expressly declared at the time of booking, and will be registered as campers upon arrival. Current rates will apply, Surprise visits are not possible, please inform your family and friends.
